Refund policy.

Easy return guidelines to keep your shopping experience stress-free.

At Infinity X1, we strive to ensure you are fully satisfied with your purchase. Have a change of heart? We accept returns within 30 days of delivery.

Returns are accepted within 30 days from the date you receive your order. Items must be in their original, unused condition with all original packaging, tags, and accessories intact. If the product you received is damaged or has a defect, please reach out to our support team for assistance with filing a warranty claim.

Ship the item you want to return back to us at the following address: Infinity X1, 818 Vandalia Street St. Paul, MN 55114. Please include your order number with the product you are shipping back for return. 

You (the customer) are responsible for paying all return shipping costs. We strongly recommend using a trackable shipping service. We do not refund original shipping fees or return shipping fees.

You (the customer) are responsible for paying all return shipping costs. We strongly recommend using a trackable shipping service. We do not refund original shipping fees or return shipping fees.

You (the customer) are responsible for paying all return shipping costs. We strongly recommend using a trackable shipping service. We do not refund original shipping fees or return shipping fees.